Learn How To Accept Credit Cards By Phone
By Zed Miller

Accepting credit cards by phone is quite simple. It is neither difficult nor expensive, rather takes your business to higher levels.

To accept credit cards by phone, you first need to open a merchant account with a bank or a financial institution. It is an account meant for merchants to grow their business. A merchant account enables you to accept credit cards by phone from your customers. A merchant account provides linkages between your business and customers credit payments via a bank processing system that ensures timely receipts and secure transmissions. These can be handled in many different ways, such as through a credit card processor sitting on a cashier s counter, a Website credit processor.

a wireless unit, or as discussed here, a telephone credit processing program. Most reputed banks and financial bodies are looking for upcoming businesses interested in opening a merchant account. Banks and financial institutions offer merchant account services to entrepreneurs at affordable rates to get their business.

Applying for a merchant account is as simple as browsing the internet. Most reputed banks and financial institutions operate online. Going through various websites will give you an idea about the rates offered by different banks or financial bodies in the market. Fill out the forms for Merchant Account Quotes. Compare the quotes, features, etc of the various merchant account providers and select a deal that suits the requirement of your business the best. Remember to go through the terms of the contract thoroughly before agreeing to it.

Once you get approved for a merchant account, you will be able to choose the most appropriate service for your business, and many companies are opting telephone ordering services that provide a secure means of paying by credit card during a toll-free phone call that is often automated.

Inquire from your merchant account representative about the various options that you can choose from. Find out how much each one costs both in terms of direct and indirect expenses. Some may be billed at a certain rate per transaction, while others are charged an overall low percentage fee. It might even be a good idea to find out if your customers will want to order and pay by phone, because if not, your investment could dry up quickly. Be sure not to purchase more equipment or support than you need to get started. You can always add more features later as the business grows.

Before signing on the contract shop for fees, terms, and products, since these accounts can be very competitive and some are laced with seemingly hidden costs, such as an application fee, gateway fee, and annual membership fee, among others. Once you decide what you will have to pay for a set-up and how much it will cost to put in a phone ordering and payment system, you will be able to negotiate a deal that will optimize your assets without jeopardizing your investment. You may want to use a toll-free number or even more than one number.

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It is important to make sure the line is secure so customers can feel safe about ordering and paying by credit card while on the phone with your company.

Zed Miller, an expert business writer, regularly contributes his articles to various websites just to help merchants, small businesses and retail houses to expand their market base by accepting the prevailing mode of payments.
Visit http://www.merchantservicez.com/Learn-How-to-Accept-Credit-Cards-by-Phone.htm to read more articles from this author.

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Knowledge is Power - The Business of Information
By Cecily Kellogg

If you are interested in a business degree, you are probably also considering a business specialty. Currently in high demand and offering a substantial starting salaries are positions in the field of Knowledge Management.

In order for the staff of a corporation to function properly, they must have access to information they need. Getting information to the staff of a small organization is challenging, and it s easy imagine how difficult it can be for companies that have thousands of employees spread across the globe to distribute information effectively. Who ensures that information is disseminated properly throughout a corporation? Often, this is the responsibility of a business degree graduate with a specialty in Knowledge Management.

Defining Knowledge Management

Here is one definition from Fortune Magazine:

Knowledge Management often encompasses identifying and mapping intellectual assets within the organization, generating new knowledge for competitive advantage within the organization, making vast amounts of corporate information accessible, sharing of best practices, and technology that enables all of the above - including groupware and intranets.

Obviously, Knowledge Management covers a lot of ground. Most internal Knowledge Management programs of an organization are tied to specific corporate objectives aligned to specific goals, mostly related to shared information, improved staff performance and innovation, and competitive advantage.

Writer, educator, and management consultant Peter Drucker coined the term Knowledge Management in an article in the Harvard Business Review in 1959. He felt that managers should not only impart knowledge but also track the innovation that occurs as a result. Knowledge Management education is about teaching business students the strategies and polices needed to manage a company s intellectual assets effectively.

Becoming a Knowledge Manager

While there are many levels of management in any corporation, and all managers are responsible for distributing information to their staff, each organization usually has one person who is the Chief Knowledge Officer, even if they don t formally have the title. There are three basic paths to becoming a Knowledge Manager: Human Resources, Information Technology, and executive level management. All three of these specializations can be found in business school.

Human Resources managers that focus their coursework on Knowledge Management will find they can improve and better utilize the skills of their staff. Because today s business world is knowledge rich, undertaking Knowledge Management training will make any human resources specialist more effective and marketable.

Information Technology (IT) managers often become a company s custodian of knowledge, simply because they are in charge of intranets and other technology tools that are critical to an organization s infrastructure. IT specialists that take management courses might find Knowledge Management to be a good fit

The third path is through an advanced business degree (an M.B.A.) that focuses on knowledge as a specialty, often with either Human Resources or IT as a parallel focus. These high-level managers are destined for positions as Chief Knowledge Officer or Chief Information Officer.

Degrees Available in Knowledge Management

Most degrees that provide Knowledge Management as a major or specialty are on the graduate level. However, there are courses available to undergraduates as well as many certification programs that can benefit anyone working in management today.

Salary and Job Prospects

Managers that specialize in knowledge and information organization can expect a nice paycheck, even with only a bachelor s degree - usually about $55,000 a year. M.B.

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s focusing in Knowledge Management earn even more, often well over six figures.

As a field, Knowledge Management is still fairly young, but it continues to grow and evolve. There is no doubt that the effective management of knowledge and information greatly increases customer satisfaction and employee productivity, so strong growth in the field can be expected. If you are studying business and management, consider specializing in information and knowledge. After all, knowledge is power.

http://www.businessschooledge.com/knowledge-management

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